My car was in an accident on HWY 71 and, since I live out-of-state, I called Pro-Tow because they were open and only a short distance away. I am so glad I did.
Their prices are in line with what I’m used to in Virginia where I’m from.
It’s their kindness and helpfulness that set them apart. Bryan towed my car to the lot, where I waited until my brother could pick me up. The lady at the front desk, Debbie, was incredibly hospitable, making sure I had water and access to the bathroom. I hung out at the towing yard for a couple hours and had a good time chatting with Debbie and the drivers.
The next morning the team towed my car from the yard to a nearby shop for repairs.
All in all, it was excellent service, very personable, and fair. Many thanks to Debbie, the team, and Felony (the cat) for making my wait enjoyable.
This company is amazing! They always go above and beyond. Their staff and drivers are the best in town. We get the same treatment for our business as we do personal.
They treat you like family! Very nice & polite & very quick to help.
My car broke down just south of Columbus, and I was referred to call Pro-Tow. The lady I called was kind and prompt. A driver, Dave, was sent my way right away. He was kind and helpful. He drove me all the way to the Columbus airport to get a rental car to continue my trip, and took care of dropping my car off at my house for me. It was a great experience!